28 Jun, 2019 → by ClaimboUser733835
check in services
1
Good day! I am writting this complain to express my deep frustrating and disappointment that i got during my flight No. PC407, PC420 from Abu Dhabi-Istanbul-Lviv throw Pegasus airline. The front desc employee was hesitating about the validity date of my residancy in Ukraine. Although I showed him the official extended residancy. However, his supervisor interrupted to check out, and here was the worst part. I got deep humiliating and racist sentences and treat from the supervisor Mr. Zaki. He intentionally delayed my boarding passes. I am so upset from the attitude of Mr. Zaki and I am raising this complain to open an serious investigation regarding this matter. The disrespectful and humiliating behavior I have faced from Mr. Zaki requires an official court. Please contact me after 13 July once I get back to Abu Dhabi on +[protected]. Regards, Ahmed Hilles