Ef: abdullah ebrahim patel - sa/n3ewfm I was booked on 04 july 2017 johannesburg to hangzhou via hong kong. 1) moslem meal was ordered, to my dismay the meal was not provided. for the entire 13 hour journey we starved.. 1a) I booked two seats with extra leg room, paying r250.00 and r300.00 er seat. unfortunately like the meal the seat bought by me was not allocated to me.. Same on the return journey. 2) our baggage arrived more then 18 hours later.. as both of us were on a business trip the baggage contain samples. this created a delay on our work schedule, eventually the work was not completed, 3) with me I had a hand baggage which weighed +- 8 kg and a lap top bag.. The lap top bag is an original lap top bag advertised and sold as such, it has compartments for the lap top, charges, flash drives, business cards and pens. This bag of mine contained my lap top. charges. pens, a notebook, stapler.. a packet of doritos chips, toilet roll and a small plastic jug.. I travelled with this bag for the last 7 years using different airliner carriers. on this trip I carried it on to the plane from johannesburg to hong kong, hong kong to hangzou - china, hangzou-china to hong kong with out any problems. On the last leg of the journey i. e from hong kong to johannesburg the saa staff at hong kong airport bluntly refuse me to carry this lap top bag on to the flight. I was made to remove all the contents from the bag and put into a plastic bag., to able to carry on to the flight "which made no sense to me". In the process the bag was confiscated by the saa staff. gone never to be seen again.. I request saa to dutifully replace the bag or its equivalent, as I see no wrong doing from my side.. As well as refund me the seat payment (r250.00+ r300.00) And the meal refund asap. Waiting your prompt reply. Abdullah +[protected].