Wireless ear buds were detected and I need a refund for 14.99 I ordered it from amazon and they said to contact y'all to give my refund for i could re-order one and y'all put it on a gift card to use it towards? Will you be able to processes my refund order for Bluetooth 5.0 wireless earbuds, Bluedio Hi(Hurricane) TWS wireless earbud headphones in-ear earphones with charging case,mini car headset built-in mic for cell phone/running/android, 5Hrs Playtime.