I send in my defer status of the loan, they don't process the date as request, this way they find way to impose on penalty. They also change my original loan doc. promissory note, which it does not allow tthem to impose certain type of interest on my unsub. loan. I request them to take a look at my origina promissoryl note but they never care to do so, so they can impose a lot of interest. There conspiracy going where they are cheating studdents with all their penalty. I really help, please help me...