8 Oct, 2018 → by ClaimboUser688841
Cheated Customer
I purchased a sofa and the so-called delivery people could not get it into my house and were unwilling to make any extraordinary effort to get the job done. I addition they damaged my storm door and a flower box on my front porch railing. They tried to charge me a restocking fee, which they "waived" after I threatened to sue and will not refund the delivery fee. Had they explicitly told me if their subcontracted delivery people were incapable of getting the furniture into my house they would still charge me a delivery fee and try to charge me a restocking fee I would never have bought a thing from them and never will again. What a racket. Just send incompetent delivery people and you can steal the delivery fee from the customer and unless they protest as I did a "restocking" fee. This is a crooked company and it is time someone did something about it. Also, based on seeing the merchandise up close during the attempted delivery, the quality of their merchandise leave much to be desired. My advice is DO NO BUY FROM WEEKENDS ONLY!!