My mother is 84 years old and enjoys her games. She is being charged three times for her membership. 9.99 comes off of one debit card twice a month and also a different credit card once a month. I need to fix this so she’s only charged once. Her name is Mary Hartsell. I can’t find the correct logins/password for her IWin account, how many she has. I need to fix it so one account is active and only charged once per month.