We ordered flowers on Mother's Day and they called us the next day to let us know that couldn't deliver until the following week.. so I cancelled. They still charged my card the next day and it was $9 more plus 3.99 currency conversion charge. I called them and asked why they charged me the day after I cancelled and why is the bill higher then I expected they could only say there was a mistake and that they are not going to refund the currency exchange charge. After getting nowhere they hung up on me?! Very nice... I think they must be reviewed on MCafee, too.