I used Freight Center back in Dec to ship a strip down Pontiac 455 long block engine from TN to VA. The quote was done online for 560lbs and .85 weight factor. The online quotes came in and $189 using CTC Trucking was the lowest bid. I accepted the offer and set up an acct online and made the payment. The next day all of the documents and BOL came over email to put on the container and one copy provided to the truck driver. The delivery went thru ATL and on to VA and arrived on the 4th day. 2 weeks later I get an email alerting me $625 was taken out of my acct because someone wrote 2000 lbs on the BOL. I spoke with CTC about it with no assistance since they actually handled the shipment and then filed a complaint with Freight Center. 2 months later nothing has been addressed until I followed up yesterday. The Customer Service center then asked me to find reliable sources on the internet that references the weight of a Pontiac motor and they ll consider reimbursing me for the overcharge. I provided 3 sources which one was used for the quote and all are in the 550 to 700lb range. They could ve called any number of companies who rebuild engines in the US and got a actual weight to validate my estimate but wouldn't!!! Somehow Freight Center seems to think that the earth has magnified it s gravitational pull by 4X!!! BEWARE and use a prepaid debit card to protect yourself from ripoffs like this!!! It s not what you know but who stole your money after you proved in this case and wont do the right thing!!!