27 Apr, 2020 → by ClaimboUser920795
Charged for wrongful work done on phone
1
Took my phone and told them it was not charging I thought it might be the battery but wasn't sure he tried to get it to charge and it wouldn't charge for him either they put a new battery in it called me told me it was ready I picked it up .Itook a home and it wouldn't charge and they charge me $75 for nothing and gave me a broken phone back that they put back in the case to hide it. They broke the back glass. I contacted the manager his name is Pat he said that I told him to just put a battery in it so that's what he did I asked him why would you just put a battery in it when you know it was not charging he does not want a refund my money or fix my phone. Monroeville Pa. Store. Took my phone back on Sunday he was not there he still has my phone now. User's recommendation: Don't go.