My family and I were on our way back to the US from Paris. While at the airport I went through Rentalcars.com to book a car upon our arrival in New York. When we got to Thrifty after a long flight they said because we didn't have a European Driver's License they could not allow us to rent a car even though we had a valid US issued Driver's License along with a passport. This was NOT expressed to us in any of their Terms and Conditions. Even under Rentalcars.com Driving Licence section, it does not mention that the person renting a car has to have a particular licence issued through a particualr country. I believe this is a scam business and they could care less if you are conned out of your money. My belief has only been reinforced after reading the other numerous complaints supplied by other victims. I have never disputed a transaction on my credit card before until I have dealt with Rentalcars.com. I understand this is a fee for booking a car but you cannot claim the validity of a charge when the service you are supposed to be providing has been denied with all required documentation provided at time service is supposed to be supplied.