Hello, I've placed an order through the ikea.com. It charged my GC and CC but haven't received my order number. I've been on the phone for 3 hrs trying to get some help but I either get the run around or dropped phone calls. Non of the Reps are available to help or answer questions (why employee them?). Why isn't there upper management? I just need the order number to pick up my item. Please update your IT department!!!!!!!! User's recommendation: Do not get GC or use their online service.