1 Jan, 2018 → by ClaimboUser876276
Charge for terminated services
*SOLVED
5
I was using this company for hosting a website (started out as advances.com). I had lousy service from them and the website was down for most of 2008. My renewal period was October 1st. In July, I contacted them to find out how to cancel service with them and move it to another company. They emailed me back and told me to move the web files to the other companies server and change name server for the domain to the new host. I was unable to get access to my account but finally did this in August. I followed up with a phone call to make sure my services were cancelled. On October 1st, andhosting.com billed my credit card for $89 (year's worth of hosting). I emailed them and contacted my bank to have them reverse the charge which they did. Andhosting cancelled my account but told me I was still responsible for the year's billing since I didn't cancel services with a 14 day notice as they require. I tried to be resonable with them but they wouldn't budge and got very nasty about it. I contacted the Better Business Bureau and got no resolution. I had to provide proof to my bank and arbitration took my side that I did not owe this money. Now they turned the account over to a collection agency for about $300. I disputed it and was told by andhosting that it was too bad, I still owed the money. What can I legally do to fight this?