1 Jan, 2018 → by ClaimboUser954335
Charge different amount than listed. Sells generic versions, not name brands, lists item as OEM.

3

They do not sell branded products. You will only receive a very cheap knock-off version, even though they list the name brand item in their catalog. Ordered a Samsung brand cartridge printer pack. They charged my credit card for an amount $20 higher than price listed. Have contacted them and called them 6 times and no response. When I finally received the item, it was a generic version, not the Samsung branded item they listed for sale. Over two weeks they would not respond to my calls or emails. Had to dispute the transaction and Visa reversed the charge.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of A Matter of Fax you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.