Century BMW was too incompetent to fix a BMW X3 that I had brought to them to fix. When I refused to give them more hours to diagnose it, one of the technicians deliberately busted the glass sunroof to retaliate. He closed the interior shade so I wouldn’t notice until after I left. When I called Century to inquire about this incident, Ken told me that it was an “act of god” and that they were not responsible for it. I am aware of the exploding sunroof issue, however the car was not even outside and it wasn’t hot. The technician knew that he could get by with breaking it and blame it on the exploding sunroof issue. The greedy *** refused to compensate me for the sunroof. They were hoping that I would pay them to replace it. George and Tracy Jones should be ashamed of how they conduct business!