1 Jan, 2018 → by ClaimboUser721831
Central air conditioning system
1
After providing proof of no pre existing conditions with the air handling unit, fidelity national home warranty denied our claim to cover the air handler. Their only rebuttal was that the drain pan had rust on the surface. Compressor was replaced on 7/21/17 and the techs did a complete inspection and pressure check and found no issues. After speaking with representative Ashey, she transferred us to her supervisor who was very rude and accused us of falsely filling a claim 3 days after we closed on our home, even though it's been over 2 weeks. Buying this house has been a blessing for our family but dealing with Fidelity National Home Warranty has been a nightmare!