15 Dec, 2020 → by ClaimboUser783274
Cellphone Insurance on phone bought at Game

1

I purchased a Samsung A10S at Game Greenstone Mall on the 28th July 2020. I requested the cell phone to be put immediately on insurance, and I signed all the required paperwork.I was surprised when I didn't see any debit orders going through, I then contacted your store 27 October 2020. Till today (15th December 2020) this issue is not resolved. I made a call again 15 December 2020 and I am told that my insurance is not active and I must sort that out with your Sales Department. I have being trying to get through Sales department with no luck.
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