I bought a cell phone Samsung A12 on the 3rd June 2021 at Foschini Hazyview. After 2 months the power button wasn't working, i decided to take it back to the retailer to get it fixed. They took the phone and also made a copy of my receipt of purchase, they wrote my name and said they will call me back, it was the 26 of August 2021. On the 8 August 2021 i received a call from Samsung asking if i am happy with my phone since its fixed, I told them i haven't received it. i called Foschini Hazyview they told me they will call. Its been so hard living without my phone and the thought of paying my monthly installment for the second time for something im not using, it kills me. i just wanna know how long does it take for a cell phone to return to the customer. Thank you Retsepile [protected]@gmail.com