To whom it may concern: I have received a text message and notification on my Fido bill that my additional line savings of 10 percent will be cancelled. I have just spent over an hour speaking to your reps on the phone who explained that Fido has made the decision to change their additional discount lines as of October 2018 for a 24 month period only. When I purchased the month to month plans with Fido in June 2017, the agreement I had with Fido was 10 percent off for the additional lines for as long as I had the primary line and plan. Now, Fido is changing the rules of our agreement, and as the loyal customer, I am being penalized for it. I would kindly request that my additional savings be placed back on my lines. I am hoping that Fido will continue to respect the terms of our agreement and honour the additional line discounts on my account. Can you provide assistance in this matter? Sincerely, Tina (Antonina) Cascone [protected]