I made the mistake of purchasing a Groupon for this company back in November of 2012. I finally used it in January of this year (2013). I received an email from the company in February informing me that the production had been temporarily halted as the company was moving, and that the filling of orders would resume within two weeks. In April, I contacted the company to inform them that I had not received my order and to inquire as to when I could expect it. I did not receive a response, so I sent another email a week or so later. It is now May and I have yet to receive a response. I guess I should've known something was "off" with this company when my internet security browser would block immediate access to the site listing it as a "security concern"--something you wouldn't expect from a reputable company. In addition, the website does not provide a mailing address or phone number to contact them, so you're pretty much stuck with hoping that they respond to the emails you send them through their site. Fortunately, the bulk of the money I spent purchasing items from this company was covered by my Groupon. I am hoping that Groupon will refund the cost of the groupon I purchased--the rest I'll just have to chalk up to experience and make sure to warn others about buying from this company.