I've been an insurance agent for several years. Internet leads are a natural source of prospecting for new business. There are some good company's out there, but unfortunatley there are some very bad. The very bad is led by Netquote. I was purchasing 5-8 leads a day from Netquote and started noticing a large increase in bad leads. There are always a decent percentage of bad leads but mine incrreased dramatically. My ability to get credits for these leads was also cut off by Netquote so I called. I had to get fairly agressive with the CS reps and ask repeatedly to speak to a supervisor. I did speak to a supervisor who basically told me that the company saw that they were loosing too much money on credits (mentioned 10million dollars) so they cap it so the company can make more money. I explained that they are not providing the service that they agree to provide for payment. If you track your leads and keep good records, you will see that they send out the same leads in a rotation. If anyone ever actually took the time to start a class action suit against Netquote and were able to tear agpart their operation and records..they would be toast. AVOID AT ALL COSTS!!! There are plenty of other compays out there that provide the same service and do a much better job at it without trying to steal your money. Here is an email that was sent by the Netquote rep: ":Spoke with Jillian, Loss Prevention Dept, 6/28/11. Stated it doesn't matter who I talk to up to the CEO of the company, there will be no credits issued above 25% no matter how many bad leads are sent. Said coversation will be recorded and be able to be pulled and used if needed in any legal matter. Conversation took place 9:13am 6/28/2011."