11 Jun, 2020 → by ClaimboUser680667
Case number [protected]
2
Our van MW17 BNF has had an ongoing issue for the past 3 years of constantly surging. We have taken it to 3 different garages (it's still in warrenty) only for the last garage to finally feel it, and then telling us they cant fix it as no lights on the dash! We have been emailing and phoning Vauxhall directly as the garage says it's down to them to send out a technical person to look at it. It's been 4 weeks now with no van, no courtesy vehicle, no updates! It's an absolute joke, everytime I ring them for an update I get fobbed off. I am now also in contact with the motor ombudsman! Even a phone call with an update would be nice!