16 Sep, 2020 → by ClaimboUser359243
Case# 2735****
I was informed during this phone call that the trimmer I sent back could not be repaired or replaced due to it no longer being made. I was not informed of this when I sent the trimmer back. During this phone call I was told that I could purchase the classic 76 to replace this. The trimmer that I returned for repair was a smaller footprint and also cordless. This is a very disappointing recommendation for resolution.