11 Jul, 2019 → by ClaimboUser966282
carolyn jacquelinejoyner
1
To whom it may concern, I was on flight 1886 to las Vegas plan was leaving at 3:44 well it never happened we sat on the tarmat for 3 hours and then the Captain said that they can only take us Dallas Fortworth Texas, from there another 2 hours. I used my miles for a straight flight not to go to Texas and spend the 4th of July on American Airline plane all day and night. I had gotten to my hotel the next day because of the, they can not take us to Vegas no one told us why and we sat on a hot plane for 3hours as a customer and a card holder I need to be refunded I lost a day the most important day the 4th, I spent on a plane it was after 12:00 am when I check in to my hotel so I lost a day. and not because it was my fault. and my hotel that I could not check into I lost that oneday that I had paid for on the 4th and when the plane got to Vegas and retreaved my bags and the ride to the hotel Stratosphere it was after 12:00 mid night. Also the flight attendents were very rude, hot as it was on the plane they gave us a half a glass of water and a pack of cookies after the people on the plane was complaining about giving us something to drink. I would like to be refunded for my room and the miles that I used for this flight and the day I lost. Thank you Carolyn Joyner