14 Jan, 2018 → by ClaimboUser422056
Careless Customer Service?
My sister and I have had Acuity Insurance for a little over a year. House and two cars. We have not filed any claims. A few months ago, they accidentally canceled our house insurance. My sister's car insurance premiums rose every time she received a bill. The latest is that Friday (when I was at an auto dealer to trade in my car), I noticed that my sister's car is on my insurance card. It is also on her insurance card, so, technically, my car fell into the Acuity black hole. Needless to say, we will be shopping for another insurance company.