21 Sep, 2019 → by ClaimboUser591756
car transportation

1

I had booked for transportation of my car from Kanpur to Raipur (GCKNP192000339). I received a quote for 18000/- for the same on 18th August 2019. I handed over the car on 26th August 2019 to a field agent in Kanpur. The Car was stationed at Kanpur until 8th september, 2019 during which it ran for 100km. But when I contacted Kanpur office on 29th August 2019, one Mr. Sandeep Prakash told me the car is on the way. He told me he will let me know the exact position after confirming. After repeated calls l to different APML numbers, I was able to trace out that Car was stationed in Kanpur and they would tell me when the car will be delivered to me. Then on 8th September 2019 I was told by on Ms Geeta Sharma PA to Vijay Dixit(apparently delivery in-charge of APML) that car will reach Gurgaon on 8th night and will be sent to Nagpur on 9th, and I should be receiving it by 12th Sept, 2019. Again nothing happened all the while I was trying to contact delivery dept on a daily basis. Finally the car took almost 6 days to reach from Nagpur to Raipur(distance of just over 280km). The car was received in damaged condition. It was driven for 190 Km for a distance of 800km between Kanpur to Raipur. There were two new scratches on the left side doors. The right wheen covers were dented. The car cabin was awfully filthy with dirt and mud all over. I sent the images of the car damages to the claims dept immediately on receipt of the car on 16th Sept. Until now they are examining the images and have not responded. I recommend no one should use APML which is perhaps one of most unprofessional packers and movers company in the market. They don't any transportation arm. They basically work as aggregators and outsource transportation. Tracking of consignment does not work.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Agarwal Packers & Movers you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.