I have used rentalcars.com for a number of years to arrange car hire when travelling in Europe. Until my recent holiday, I've never had an issue and always been happy with the service provided. This year, that is not the case. I've had to pay in excess of what I orginally paid through your website. I have contacted you on my return and the customer service has been abysmal. I have spoken to Europcar and been advised the issues lie with you, you've told me otherwise. Not good enough. I purchased through you, that price should be honoured. In short, i booked through you for car hire at Mahon airport from the 11th August to 18th August. The cost of which was £847.55 which I paid directly to you via your app. (ref [protected]). However, Europcar has charged me a total of 1, 233.66 Euros! I would like this addressed please before I seek legal advice and a small claims pursuit. REgards Mike Wilson [protected] [protected]@gmail.com