Hello there It is over a month since I contacted you And got no answer Here is my clame again This is my final clame: 1. When I came to take the car I was told to pay 25 euro more then on the vaucher, becouse the car is about to be returned at 5:30am. But the time of return was on the vaucher. 2. After 3 days the car did not move. It was the clatch that colapsed. Maybe becouse of my driving, and maybe becouse it was half ruined when I recived the car. That was friday morning. And this is how the story begins: 2a. Green motion did not agree to send a track for the car to where it was (the car was on the side of a road between 2 vilages), so luckily a local man draged the car with his pickup+a rope to a junction neer by. It cost me 30 euro (no recipt). Only then green motion egreed to send a track to take the car, but he did not agree to send me a new car. He sayed that it will take 1 hour for the track to arrive, but it took 3 hours. All of that time I was waiting on the road. 2b. About 5pm we arrived to a town where there is a garrage for the car. I was told that if the garrage can fix it in 1-2 hours they will fix it, and if the garrage will say it takes more, he will send me a new car. Also I was told that I will get a taxi to a local hotel. The garrage was just about to close and they dont work on suturday. The track just droped me neer a taxi stand and I did not get a taxi as promissed. So I payed 10 euro for taxi (no recipt), and 45 euro for hotel (I did not want to stay in this town and I had my accimodation close to where the clatch of the car crashed). Still green motion did not send me a new car. 2c.in the morning green motion told me that he is just about to contact the garrage and letting me know what will be. After 2 hours that I did not recive any call from green motion (I was waiting all of that time at the hotel lobby) I called again, and only then green mottion discovered that the garrage does not work on suterday (very profesional). I was told that now that the dammage is 806 euro for me to pay, and that now they send me a new car that will arrive within 2-3 hours. The car arrived at 5 pm only and finaly I could continue my traveling. 3. My clame is: 25 euro that paid extra from what on the voucher. 30 euro paid to tha local man who helped. 10 euro paid for the taxi. 45 euro paid to the hotel. 806 euro paid to green motion for the dammage. Total clame 916 euro. And beside the money issue, is that a normal service? Why couldn't the track be sent the moment I called? Why the new car coldn't be sent after I called? Even I knew the problem must be the clutch or the geer. Why I lost to days of my vacation? I believe it is not a good service at all. Please take good care of my clame. Thanks Gal