1 Jan, 2018 → by ClaimboUser776061
car rent, no compromise, no service
1
I made a car rental reservation for yesterday through your website. I received the email and arrived at the meeting point of the Lisbon airport (as directed in the email) 5 minutes before 20:00 and waited until 21:00 and no one from Flizzr appeared to give me any advice about the which had occurred. The company's lack of commitment is something I have never seen anywhere, since I had a reservation and I counted on the vehicle to carry my luggage, which generated great problems to solve. On the other hand, the reservation was made through your website, which gave me some confidence, however, even though I got in touch, the clerk informed me that there was nothing that could be done other than this complaint. At the end I made a reservation that did not help, which involved two companies which I can not trust because they do not guarantee the service you propose. I would like at the very least to have the chargeback of the reservation on my credit card. Best regards.