Hello, when we returned our rental car on May 29th (although during office hours), in Palma de Mallorca airport, no staff was available to check the car with us. We were just told to return the keys. Today, we got an e-mail saying that there was a small scratch in the interior of the roof, with photo's. We are charged 600 EUR. We are absolutely sure we do not have anything to do with this. When arriving, it was dark and we were unable to take clear pictures. The mail is sent from a noreply-adress, so we do not even know where to address with our complaint. We will definitely contest with VISA if this is charged to our VISA card. May we please ask to respond on this e-mail. Contract [protected] number plate 0694KTH Tom & Anja