19 Feb, 2018 → by ClaimboUser5967
Car buying experience

I called Wednesday February 15th and explained my situation to one of the managers Gerry. I explained I was upside down in my car explained I had money for a down payment and asked if they had something with rebates to take care of some of the negative balance. He assured me that there was several programs that would help get my daughters credit started. We looked at a Dodge Journey with good rebates. For some reason the Journey would not work I asked if there was another vehicle that would, he said yes a jeep renegade she was not picky just wanted something that would work. I asked him to run that vehicle with my down payment three different occasions which he blew me off. He told to call me on Monday which was February 19th. When I called the salesman Chris he acted like he did not know what I was talking about. I came back because I was treated right, will never be back customer service absolutely sucked. This happened on February 18th 2018.
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