Availity is now requiring a two step authentication method with restricted methods for doing so. We CAN'T GET IN WITH THEIR OPTIONS. We have phones with extensions, staff are not allowed to use personal cells at work OR do not even own one. Absurd that cell phones should be prompted in the work place. The only other option we are left with to pay money to buy a token. We shouldn't have to pay to have access to the benefits and claims of our patients! User's recommendation: Complain to the payers!