1 Jan, 2018 → by ClaimboUser605680
Canon 750D
2
I ordered this camera on 21/09/2015 my invoice number is 772380 I was assured it was on its way. It is now 14 days later and I still do not have my camera. I had tried to pay by credit/debit card but this was refused by the UK banking system and I had to pay by Paypal instead. I now understand that my camera has been with Chronopost France in their depot at Morlaas for the past 4 days. I was promised a delivery on Friday, then assured and emailed confirmation for a Saturday delivery then finally received an email on Saturday morning saying delivery was rescheduled for Monday and I'm still waiting. Simply Electronics shrug off responsibility for delivery saying it's up to me to contact the delivery people initially DPD who subcontract to their local delivery service Chronopost, known locally as Chronic Post. I would strongly advice anybody not to do business with Simply Electronics who are based in Hong Kong and hide behind a UK telephone number. The delivery service is appalling and my purchasing experience has been highly stressful. I wish I had paid more and gone elsewhere. Beware, these cheap prices are not worth taking the risk for.