We live in British Columbia, Canada. My mother has ordered her wigs from The Wig Company for years. She has alopecia. She needs to order a new wig and I have been phoning the toll free number for at least 2 months. At first I would get a fast busy signal and then finally one day I got a recording saying that they're undergoing exciting changes and will be back in 2 weeks. I still get that recording. They don't answer my emails. I wish I knew another place to buy my mom's wig from. A response from the either way would be appreciated! Interestingly, they mailed a new catalogue to my mother about a month ago! What is going on?!