I have been receiving double shipments for the last three months. I checked my PayPal account and I am being charged twice. I only signed up for one shipment a month. I did not sign up for two. I am committed for a year and cannot afford 2 subscriptions. I can't seem to contact the customer service representative. There is no link to do this. I'm left hanging with a problem and no one cares. CAROL HOLBROOK User's recommendation: Don't come near this company. All they send you are multiple Masks every month.