28 Jun, 2018 → by ClaimboUser597964
Cancelled Reservation 48 hours before move across country
2
So, my kids booked a Penske truck months ago! They are on a tight budget and are moving from Idaho to Arizona. Penske called them 2 hours ago and said they have no trucks near them in Idaho or Washington! It is $500-$1000 more to get another rental right now. They do not have the money and now no place to live! That is horrible customer service! I guess they do not stand by their products.