Cancelled order but still charged

/ 89 reviews

29 Nov, 2020 → by ClaimboUser869122

Hi my name is Yoon Maung and I had ordered on November 26 to pickup on November 27, but I cancelled the order on November 26. However after I was charged, I received the money back this morning, but El Pollo Loco charged me again today. I already received the cancellation email and I don't understand why I was charged for it. If so, when will I get my money back?

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El Pollo Loco - Other Reviews

》 Fine in started back up

》 Open a to go box before stepping out of restaurant

》 I want to speak to management

》 Never got a response for complaint

》 Bad nasty burnt chicken.Rude, unprofessional, INAPPROPRIATE , Behavior.

》 Poor /food

》 This company extremely imposible to assist in excanging info and sending return label nor direction

》 Unhappy with order!

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