My name is Chrisi Vagianos and I was traveling with my 11 year old, daughter Sophia Loizos and my two other kids, Eleftherios Papanikolas and Eirini Papanikola . My reservation number was UIZPLN. And my older kids reservation UGB2DW We were scheduled to leave Rhodes August, 23d to Zurich flight 8347 and from Zurich to Newark, USA flight 0018. When we arrived to check in from Rhodes they told us that we only have tickets to Zürich and they had no idea what had happen ... ! They told me to go to Zurich and they will help me ... I go to Zurich and they did help me and they explained that the flight was cancelled .. I had no idea, I didn't receive nether a text or an email from Swiss Air to notify my cancellation ! They sent us to a hotel but I had my daughter crying because we had purchased tickets 500 dollars to go and see Shawn Mendes, Saturday the 24th. The end result was that they put us on a flight Saturday and between arrival to JFK and the traffic going home .. my daughter missed the concert and she was devastated ! My son was part of a bridal party at a wedding on Saturday the 24th and it was an embarrassment not to be there for the church. They had to replace him last minute putting the couple in such stress ! I always travel with Swiss because I truly believe it's the best airline but I was very disappointed with the whole situation !