5 Jul, 2021 → by ClaimboUser450726
Cancellation of cellphone contracts

2

I have been trying to cancel 3 of my 5 phone contracts with mtn since february 2021. I have paid the penalty fees of r7500 for early termination, received pop confirmation for the termination but after more than 100 emails and after more than 10 hours of phone calls to their customer care number, I am still being billed for the contracts. I am beyond frustrated and I am unable to even stop the debit order without mtn's consent. What am I supposed to do???
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Mobile Telephone Networks [MTN] South Africa you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.