I have been a long standing customer of Direct TV and I was never thrilled with their lack of interest to give customers deals and lower pricing. I went to disconnect my service and because I am 1 day into the billing cycle they expect me to pay another $135 for service that I cannot access because of storm damage and it is service I will not be getting. Absolutely ridiculous! There is always a way to prorate services delivered. Quite frankly they just don't have in an interest in customer service. Waiting for a supervisor to call me. I am not holding out high hopes but I am not paying them another dime. I am also unable to pay my bill online or by phone!