They had called me in Fall of 2008 and asked if I was pleased, I said actually no. I want to cancel my service. Come Spring 2009, they started up again. I didn't enter into the 'prepay' contract like I had done years before. I ignored any solicitation they sent. After my husband sees them at our property, I contacted them. They would not remove the charge for the work they performed that day. I was under contract with another company. So, I would be charged for the same work 2x. After so many automated calls, I would often speak to a rep who said they were looking into it. I get a letter from collections. They shouldn't be allowed to do automatic rollover service without written authorization. I've contacted the attorney general. I also paid them to get rid of them. I'm hoping my $37.89 will be lost in their profits from my big mouth telling all friends/ family NOT to use them.