Hi everyone. Please do not use this company. My flight was delayed by two and a half hours which was completely out of my control. When I arrived at manchester airport to collect they sold on my car for which I paid for in full. They only hold the car for one hour. I mean they work at a international airport and delays happen all the time. Don't they check to see where I am. What is the point of giving them my flight details when I book the car and don't use them. Everybody please do not use these people. What's freaking me out the most is I did get a full refund for the car they sold on. Thanks I guess. I then hired another car which I then paid more for because it is now short notice. When I arrived at budget/avis with a reference number they told me there were no cars available and they found it strange that they managed to book one. Please refund me the money I paid for a car that was not available. I then had to pay again directly with budget/avis for a car at a much higher category at rentalcars.com had let me down. Please refund me or I will keep posting on social media sites.