14 Jul, 2021 → by ClaimboUser650177
Canceled Booking

1

Orbitz itinerary: [protected] - Half was a credit and half was credit card. Comes up on the Orbiitz website as "Booking Canceled" (picture attached). I couldn't get in touch with anyone last night to understand what happened. So I booked another flight using points from my credit card. I called today within thee 24 hour window and Orbitz customer service says they cannot refund it even though it says Booking Canceled. I asked to escalate the matter. She said there was no one to give the call to. She put me on hold to see if she can get a refund and the connection was promptly disconnected.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Orbitz you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.