19 Jun, 2018 → by ClaimboUser557579
Cancel your contract WAYYY in advance!

Been using FP mailing solutions for 8 years. The contract auto - renews every year. Well, they want 90 days advance notice. This is the digital age, and all of our mailing have been changed over to email. So, I call to cancel. I was calling at 75 days before renewal. The guy I talked too just tells me that I have to pay for the entire year. What a tool. Treated me like I was the jerk for asking that the contract be cancelled. He was not willing to waver from that at all. I was very nice and just said, that was not acceptable and not reasonable. So instead of paying about $180 to finish out our contract their customer service tells me I have to pay about $750. How's that for a "Thank You for being so loyal!"
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of FP Mailing Solutions you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.