15 Jul, 2021 → by ClaimboUser171131
Cancel.order

I accidentally ordered the wrong size realised straight away. I tried to find a phone number with no luck sent two emails trying to cancel order before it sent out. Receive an email saying my item had been shipped but no response to me trying to cancel my order. Not having a contact number just isn't good enough. Very unhappy that I couldn't speak to someone to sort this out. User's recommendation: Don't be stupid like me because it's impossible to contact anyone.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Kogan you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.