19 Jul, 2021 → by ClaimboUser590561
Can’t get title

1

Just like the other reviews on other sites say, Hyundai Motor Finance likes to mail titles into the abyss after the loan is paid, with no tracking. I never received my title so I called about it to find out it was mailed to an outdated address, and they had gotten it returned and didnt tell me. So I gave a new correct address, but weeks later called back to find out they mailed it back to that same old address and got it returned again. So they mailed it a 3rd time, supposedly to my address, but still never received. So to fix this they then mailed an End of Lease form and told me the DMV will print a duplicate with that. I did receive that, somehow. I go to DMV with it, and they tell me I have to go out of state to Maryland 5 hours away to print, because its a MD title and Im in WV now. I call back Hyundai again to track down the actual title, and they tell me they dont know where its at, they dont track it, and its out of their hands once mailed. Long story short, my registration expires in 2 weeks and I need the title to make out of state transfer, so I guess I have to waste 10 hours of drive time to get it because Hyundai cant use the mail right. The car is great, the 0% finance deal was great, but if they cant even get the title to you then whats the point, DONT USE THIS LENDER. User's recommendation: Do not use this lender, you may never get your title.
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