31 Aug, 2020 → by ClaimboUser510034
Can’t drive in the rain
1
Update by user Sep 30, 2020 I’m waiting for a transmission fluid analysis from my insurance company. I have not heard from the service department and they haven’t even provided an estimate to me for the repair. Crossroads Service Department has had my vehicle since 8/25/2020. This will be the LAST TIME they ever work on this truck as long as I own it! Original review posted by user Aug 31, 2020 Drove while raining and now its my fault the transmission has failed for the 4th time since 9/10/2020. They claim its not their fault this time and expect me to pay. I bought this truck New In 2016 and it now has 27000 miles. Shame on Ram for blaming their customers for their truck failures. I cant drive my 2500 diesel in the rain or the transmission may fail. This aint a REAL TRUCK APPARENTLY like I thought when I made the purchase. A TOTALLY DISGUSTED, DISAPPOINTED AND DISSATISFIED CUSTOMER!!! First and LAST RAM for me and NOBODY AT RAMS CARES... SHAME ON RAM ! Did I mention this truck cost $72,000 and only has 27000 miles and they say its my fault the transmission has water in it? WTF REALLY? User's recommendation: Don’t buy a RAM.