I think these people do not care about delivery details - I told Amazon in explicit detail of how to deliver the package to my country address. There are two houses on one property. The sign at the gate says which way to turn to the right hopuse. Six times this company has delivered my package to the wrong house. The last time they took a picture in the dark that showed the package as delivered - when I went to this wrong address there was no package. Amazon assured me that this would not happen again. I signed up for prime delivery because I am unable to drive. User's recommendation: Don't use this company if possible.