17 Aug, 2021 → by ClaimboUser793158
Called customer contact number 5 times and just hand up
I was trying to contact the help desk to find out why my parcel after 3 weeks has not been collected for a refund, and overtime they say "your call will be recorded for quality purposes" and then hang up, the 24-hour chat line is no help because they can't answer my question. This is very bad for such a big company User's recommendation: don't return things as it is a waist of time.