My air conditioner broke and I called First American Warranty. They linked me up with Total Air Care. I called made an appointment, someone came out a day or two later and assessed the problem for $75 and said it was the compressor. Said they would order the part, and when it arrives would come back and install it. 4 weeks later I'm still waiting. A lot of cancellations and no shows on their part. Still sitting in the heat.