1 Jan, 2018 → by ClaimboUser20911
call on a dr

1

On 7/27/2017 between 3 & 4pm (EST) I called a wrong number for a health insurance company. After going through the prompts, I got a recording I was selected to get a $100 Walmart card for trying a new offer called "Call on A DR" (doctor) . The salesman came on the line and told me it was a free trial (14 day)and all I pay is the shipping for the program, $2.95. I asked if this was Oxford Health Insurance and he said "yes" and that he would get me to the department I needed after I was done. (All recorded, allegedly & that is fraud - they are not Oxford Health) He then got his "manager" on the line (Nathan Vincent) who took my information and credit card information. He advised me he was putting my call into the verification cue. He said I would be asked to agree to a couple offers for $1 each, but just say "yes" so I could get to the end and get my confirmation number. Well, when the verification come on, I said "no" to the product, Call On A DR. The line disconnected. Nathan called me immediately and said I "had to say yes to get my confirmation number" and that he could not guarantee my information would be kept private. I felt threatened at that point. He put me back in the cue, I said "yes" and it went to me agreeing to identity theft $24/mo & some grocery offer $19/mo. I said "no". The line disconnected. Nathan called me right back, now screaming at me that he was trying to "protect me" because I had to say "yes" to all of it or my information would not be locked in to their system and I could not cancel without my confirmation number. My credit card & my personal information was being held hostage to force me to agree to more products!!! I started yelling at him that this is a scam, adding multiple products on at the end & using threats to get me to agree to products I do not want! I said I did not want ANY products now. He said he already put the original offer through (? I never got through the verification!!!) and stated, "I'm not going to waste any more time on you. Whatever happens is your problem" and he hung up. I IMMEDIATELY called my credit card company, told them what happened, put a hold on my card so any charges would be denied. On 8/1/2017 a temporary charge was on my credit card for $2.95. It was denied. I closed my card at that point. Trick #1: Fraud - the state they are companies they are not; Trick #2: you are told one product initially but once they have your payment information, they add products on the back-end during the verification that you can only say yes to if you want a confirmation number or you are threatened you cannot cancel; Trick #3: COERCION (criminal!!!) He threatened that my personal info & credit card information would not be guaranteed safe (locked in) if I did not agree to ALL products - using threats of theft of identity and banking information. I was a hostage. It was TERRIBLE!!! MY ADVICE: IMMEDIATELY call you bank/credit card and report you card lost/stolen. verify what is correct and if their crap shows up, tell them you did not purchase it. I also filed a complaint with the Florida Attorney General office online. (Maitlain FL is in Orange County for those wishing to file) Quick and painless. This is a crime - actually several crimes and the Attorney General is obligated to stop this kind of hostile criminal activity from a company in their state. BBB is good, but Attorney General's office can prosecute them. (And, I know they did not keep my contact information private. On 8/3, I started getting, every hour, a male telemarketer calling the number I used when I made my initial call. Problem for them is, it is my work number and in the 3 years I have had that number, never once have I had a telemarketer call. And, it is the same guy. JUST DONT TALK TO ANYONE AFFILIATED WITH VALU-PASS! IF YOU THINK YOU WERE SCAMMED, CLOSE YOUR DEBIT/CREDIT CARD IMMEDIATELY!!!
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